Frequently Asked Questions
Everything you need to know about shopping with Peli Products
What is the standard shipping timeframe?
We offer standard shipping across the globe. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery. The items must be unworn, unwashed, and in their original packaging with tags attached.
How can I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At Peli Products, we are committed to ethical fashion. We work closely with our suppliers to prioritize sustainable fabrics and fair labor practices throughout our manufacturing process.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.